{"id":692,"date":"2020-03-19T19:11:16","date_gmt":"2020-03-19T19:11:16","guid":{"rendered":"https:\/\/www.team-cpr.com\/blog\/?p=692"},"modified":"2020-03-19T22:58:13","modified_gmt":"2020-03-19T22:58:13","slug":"telehealth","status":"publish","type":"post","link":"https:\/\/www.teamcprinc.com\/blog\/blog-post\/telehealth\/","title":{"rendered":"A message to providers about Telehealth and navigating patient care during COVID-19"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n

You are\nnot alone.  <\/p>\n\n\n\n

I know\nwhat your e-mail box looks like right now: 50 e-mails a day (if you\u2019re lucky)\nregarding COVID-19. <\/p>\n\n\n\n

Guidance from the White House, CDC, WHO, and your local government. Every time the President leads a press conference, we get new information, with new guidelines and ultimately new confusion. <\/p>\n\n\n\n

I feel your pain.<\/p>\n\n\n\n

I\u2019ve had several conversations the past few days with people out in the community who are telling me about clinics closing their doors. Their patients are all canceling. They\u2019re laying off staff, and talking to me about how they\u2019re going to make rent this month. They\u2019re trying to cut costs every single solitary way they can, and they feel for their friends and neighbors who are trying to stay at home and follow all the new guidelines we have. Everyone is scared and frustrated.<\/p>\n\n\n\n

I felt\nmoved to write this today after talking to a small business owner in our\ncommunity who was worried about his nurse practitioner (with whom he has become\nfriends). I think our biggest defense right now is coming together and\nsupporting one another and ensuring we keep providing good patient care by\nwhatever means necessary. <\/p>\n\n\n\n

I don\u2019t\ncare if you\u2019re our client or not. I want to help you.<\/p>\n\n\n\n

We specialize in dealing with smaller practices of varying specialties. I\u2019ve spent much of my week on the phone talking with each of them about their situations on top of communicating with carriers and releasing information on our website as soon as we can validate each (see www.team-cpr.com<\/a> COVID link). Providers are worried. No one knows what’s coming next and they don\u2019t know how they\u2019re going to keep their staff employed or pay the rent next month. <\/p>\n\n\n\n

They\nworry about the patients who are frightened or self-quarantined and don\u2019t want\nto leave home.  <\/p>\n\n\n\n

Please\nknow that you can pick up the phone and call me, and I\u2019ll talk to you about\nyour particular situation. We are recommending telehealth as the primary\nsolution in the short-term, to keep your patients treated and keep some volume\nin your practices so you have revenue coming in the door. Most insurance plans\ncover telehealth in some form or fashion (although the rules may vary from\ncarrier to carrier). We\u2019re putting that information out on our website, to the\npublic, because I don\u2019t care who uses it. We\u2019re doing our best to keep it\nupdated and check in with the carriers regularly to monitor for changes and\nupdate information. We have coding and billing resources available to you if\nyou don\u2019t have them in your clinic, but even if you do this information could\nbe valuable to you. Please use it. Get the word out to your patients that you\nwill work with them via telehealth, and monitor the updates on changes in\nprocesses.<\/p>\n\n\n\n

You are\nnot alone. You may reach us at (501) 223-2776 from 8 a.m. to 5 p.m. central\ntime. You may e-mail me personally at Shirley.walker@team-cpr.com<\/a> with any questions you may have. Follow our website\nat www.team-cpr.com<\/a> and\nour Facebook page at Team CPR, Inc. Let\u2019s help each other survive and ensure\ngood patient care.  <\/p>\n\n\n\n

We\u2019re\nhappy to be able to help. I wish you comfort and peace during this crazy,\nconfusing time we\u2019re experiencing.<\/p>\n\n\n\n

Cordially,<\/p>\n\n\n\n

Shirley\nWalker<\/p>\n\n\n\n

President\n& CEO, Team CPR, Inc.<\/p>\n\n\n\n

Resources\nfor you:<\/p>\n\n\n\n

https:\/\/www.fiercehealthcare.com\/payer\/trump-administration-opens-up-access-to-telehealth-services-during-coronavirus-outbreak<\/a><\/p>\n\n\n\n

\nhttps:\/\/vsee.com\/what-is-telehealth\/\n<\/div><\/figure>\n\n\n\n
\nhttps:\/\/www.team-cpr.com\/telehealth\/\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"

You are not alone.   I know what your e-mail box looks like right now: 50 e-mails a day (if you\u2019re lucky) regarding […]<\/p>\n","protected":false},"author":1,"featured_media":696,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-692","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-post"],"_links":{"self":[{"href":"https:\/\/www.teamcprinc.com\/blog\/wp-json\/wp\/v2\/posts\/692","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.teamcprinc.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.teamcprinc.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.teamcprinc.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teamcprinc.com\/blog\/wp-json\/wp\/v2\/comments?post=692"}],"version-history":[{"count":5,"href":"https:\/\/www.teamcprinc.com\/blog\/wp-json\/wp\/v2\/posts\/692\/revisions"}],"predecessor-version":[{"id":707,"href":"https:\/\/www.teamcprinc.com\/blog\/wp-json\/wp\/v2\/posts\/692\/revisions\/707"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.teamcprinc.com\/blog\/wp-json\/wp\/v2\/media\/696"}],"wp:attachment":[{"href":"https:\/\/www.teamcprinc.com\/blog\/wp-json\/wp\/v2\/media?parent=692"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.teamcprinc.com\/blog\/wp-json\/wp\/v2\/categories?post=692"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.teamcprinc.com\/blog\/wp-json\/wp\/v2\/tags?post=692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}